FAQ

Below we’ve listed a few frequently asked questions to put your mind at ease when travelling with Park&Ride services in Oxford.

How do I purchase my ticket from RingGo?

It’s easy and can be done in a few simple steps.

Step 1. Decide on your most suitable Park&Ride site. You can visit our maps page for help.

Step 2. Visit the relevant RingGo page:

Step 3. At the bottom of each page, you will see a ‘Book Now’ section, giving you options to buy tickets via web, text, phone or app. Click on the option that suits you best.

Step 4. Follow the RingGo instructions for the option you’ve chosen. For support with making your purchase with RingGo, please visit their website: myringgo.co.uk/howitworks.

How do I purchase my ticket from the Parking Machine?

When you first reach the parking machine, the screen will display 3 options:

Parking only
Parking + bus
Free parking (only for short-term dropping-off and picking up)

Once you’ve selected the option you need, follow the on-screen instructions to enter your vehicle registration and choose the number of people who will be travelling on the bus. There are two options, both of which include up to 3 children free of charge:

16 hours’ parking and 1 adult: £4.00
16 hours’ parking and 2 adults: £5.00

If additional bus tickets are required (i.e. if there are more than 2 adults travelling), these can be purchased directly from the driver.

All sites have machines that accept both cash and payment.

What should I do if I already have a parking ticket?

If you already have a parking ticket, don’t worry. You can quickly and easily purchase your bus ticket from your bus driver or via the Oxford Bus Company/Stagecoach mobile apps. Our drivers can accept contactless cards/devices for payment, and cash.

Tickets for the park&ride300 and park&ride400 buses are available via the Oxford Bus Company app and tickets for Stagecoach services 7 and 700 are available via the Stagecoach app.

If you have an English National Concessionary pass issued by your local authority, it’s valid on all Park&Ride services any time after 9:00am on weekdays and all day on weekends and public holidays.

What should I do if I already have a bus ticket?

If you’ve already purchased a bus ticket, don’t worry. You can still purchase a parking ticket separately. To do so, simply head to a Parking Machine at the Park&Ride site and follow the instructions or buy your parking ticket from RingGo.